Collection of Personal Information
In pursuit of our business activity as a property search and brokerage agency in our legitimate interests we collect personal information from you (such as name, address, telephone number, email address etc) when you complete registration or enquiry forms or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.
Casa Travella Limited is the Data Controller of your personal information. We are not required and have no current plan to appoint a Data Protection Officer.
Collection of Other Information
The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and geographical location.
Use of Your Information
By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which shall include (without limitation):
- Personalising your visits to the Site and developing the design and style of the Site to improve the services provided to you
- Informing you about the latest changes to the Site, or products, services or promotional offers that you might find interesting
- Communicating (and personalising such communication) with you
- Informing you if you have been successful in any Site competitions or promotions
- Compiling customer reviews
- Conducting market research
- Carrying out statistical, technical and logistical analysis
Sharing Your Personal Information
We may share information about you with our associate offices in Italy (including agents, surveyors, notaries, banks etc) that will help us provide you with the level of service required for your needs. We will use reasonable endeavours to control and be responsible for the use of your information by such persons. We do not knowingly transfer your personal information outside the EU and we do not collect special category information.
Subject to obtaining your consent, we may also supply personal information about you to third parties so that they may contact you.
We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.
We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or re organisation of our business.
Safeguards And Security
No data transmission over the internet can be entirely secure, so we do not guarantee the security of your personal information and/or use of the Site. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access. In addition to these safeguards, your personal information is protected in the UK by the General Data Protection Regulation and, shortly an UK Data Protection Act, replacing the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and kept up to date.
At any moment you can require us to erase all or part of the personal information we hold about you. You can complain about us to the Office of the Information Commissioner but we hope that your would first explore with us a solution to your difficulty. For more information on the Data Protection law and your related rights please see www.ico.gov.uk
Accessing Your Personal Information
If you wish to review or receive copies of the personal information we hold about you, change your marketing preferences, or have any other privacy queries please write to us (including full details of your request) at.
Casa Travella Ltd
65 Birchwood Road
Kent DA2 7HF